Return or Exchange

Thank you for visiting our after-sales service page. Here, we hope that you will be able to resolve the problem you are experiencing. We are very sorry for whatever inconvenience that you meet. Please kindly be advised that all of our Lumsing products have a full 18-month warranty. If your product does not meet your need, within this period, feel free to contact us by submitting a feedback form below in order to let us know what we can do to help you. Moreover, as a reminder, if you are having trouble using one of our products, you can always refer to the FAQ or Instruction Manuals section on our website, where you may be able to resolve the issue yourself. Thank you in advance for all of the information you are providing.